Digital adoption platform and analytics supplier Whatfix Pvt. Ltd. introduced at present that it has raised $125 million in a brand new late-stage funding to boost its product suite by natural progress and strategic acquisitions and to increase its market presence globally.
Based in 2014, Whatfix provides a digital adoption platform that helps organizations enhance software program adoption and person productiveness. Powered by generative synthetic intelligence, Whatfix’s product suite features a digital adoption platform, simulated software environments for hands-on coaching, and no-code software analytics.
Based mostly on an idea it considerably awkwardly calls “Userization,” Whatfix’s platform shifts accountability to know-how to make sure that it adapts to customers and never the opposite approach round. Via the usage of generative AI in its product suite, mixed with digital adoption, product analytics and software simulation, Whatfix accelerates a user-first method with an “expertise layer” throughout the enterprise software program stack. Doing so permits enterprises to maximise their return on funding throughout their stack whereas permitting staff to construct higher effectivity.
Whatfix providers embody no-code authoring that permits for the creation of interactive guides with out coding and multiformat content material era that robotically produces movies, PDFs and slideshows. Moreover, content material segmentation permits for focused content material supply to particular person teams for a extra customized expertise.
On the analytics and integration entrance, Whatfix provides AI-driven product analytics to optimize software program utilization and person engagement, together with person habits monitoring to watch software interactions. The corporate’s providers supply cross-platform assist for net, desktop and cellular, enterprise integrations and a self-hosting possibility to make sure seamless deployment and flexibility throughout programs.
Whatfix has seen sturdy progress since final elevating enterprise capital in 2021, with a 4.5 occasions improve in annual recurring income, although it didn’t present absolute numbers. The corporate helps over 80 Fortune 500 firms and counts amongst its prospects Arrow Electronics Inc., Schneider Electrical SE and Avnet Inc., together with companions together with Microsoft Corp., Salesforce Inc., Infosys Ltd. and Accenture plc who use Whatfix to speed up ROI on their know-how investments.
Warburg Pincus led the Sequence E spherical, with present investor SoftBank Imaginative and prescient Fund 2 LP additionally taking part.
“Enterprises are grappling with the complexities of digital transformation and the ever-increasing stress to ship distinctive person experiences,” stated co-founder and Chief Government Khadim Batti. “This funding will add extra gas to the tank, accelerating a brand new period of innovation for our trade, bolstering the unparalleled worth we carry to our prospects and reshaping the way forward for software program adoption.”
Picture: Whatfix/YouTube
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