Microsoft engineers in China launched the experimental Xiaoice (pronounced “Shao-ice,” that means “Little Bing”) in 2014. The chatbot prioritizes “emotional intelligence” and “empathy.” It makes use of superior pure language processing and deep studying to repeatedly enhance its conversational talents. Microsoft constructed Xiaoice on what the corporate calls an “Empathetic Computing Framework.”
As of 2020, Xiaoice had attracted over 660 million lively customers globally, making it the world’s hottest character chatbot. It’s been deployed on greater than 40 platforms in international locations comparable to China, Japan, and Indonesia, in addition to beforehand within the US and India.
Microsoft researchers modeled Xiaoice to current as a teenage lady, main many Chinese language customers to kind sturdy emotional connections with it. Disturbingly, some 25% of Xiaoice customers have instructed the chatbot, “I like you,” with thousands and thousands of customers forming what they assume is a “relationship” with Xiaoice — on the expense of pursuing relationships with different individuals.