Chennai-headquartered international know-how firm Zoho has forayed into the ONDC community with Vikra, a vendor app to allow frictionless commerce throughout India and Zoho IoT (Web of Issues) options, a user-friendly and scalable low-code platform enabling companies to construct and deploy customized IoT. The corporate introduced its foray at its annual person convention — Zoholics India.
The corporate additionally mentioned that it noticed a buyer progress of 31% in 2023 in India and 26% thus far in 2024.
“We stay steadfast in our product R&D efforts, with a deal with successfully enhancing our platform by innovation and launching new merchandise like Vikra and Zoho IoT whereas additionally integrating AI capabilities throughout the tech stack. We’ve got steadily superior on our contextual intelligence imaginative and prescient, making use of AI know-how to boost buyer expertise and supply deeper insights. This dedication to steady enchancment helps us develop into a most well-liked companion for giant enterprises and authorities establishments throughout India,” mentioned Sridhar Vembu, CEO and Co-founder, Zoho Corp.
As companies more and more search worth from their software program options and bigger organisations intention to scale back bloat, the corporate is seeing important progress in India, which has now develop into the second-largest marketplace for Zoho, Vembu added.
What’s Vikra?
With e-commerce penetration in India nonetheless at simply 6-7%, based on an ONDC report, smaller companies typically battle with technological complexities and excessive market charges. Zoho’s Vikra goals to deal with these challenges by enabling “frictionless commerce” throughout India through the ONDC community. The app helps companies onboard simply, create product catalogues, and promote by platforms like Paytm, Ola, and Snapdeal, simplifying all the e-commerce journey—from onboarding to cost reconciliation.
“Vikra is designed to bridge the hole between companies and India’s huge e-commerce market, empowering even the smallest sellers,” mentioned Sivaramakrishnan Iswaran, International Head of Finance and Operations at Zoho. The app integrates seamlessly with Zoho’s finance and operations instruments like Zoho Books and Zoho Stock, additional simplifying enterprise operations.
T Koshy, MD & CEO of ONDC, mentioned, “Vikra represents the type of innovation that helps ONDC’s mission to make e-commerce accessible to all. By integrating such superior options from Zoho, we’re not simply simplifying know-how for companies, but in addition opening doorways to an enormous, inclusive digital economic system. It is a step ahead in democratising e-commerce in India, the place even the smallest companies can now thrive within the digital market harnessing the facility of know-how.”
Zoho IoT: A customisable low-code platform with pre-built vertical options
Zoho has additionally launched Zoho IoT, a platform designed to assist companies handle IoT machine knowledge in actual time, enabling course of automation and data-driven decision-making. The platform integrates AI capabilities to foretell system outages, optimise operations, and improve buyer experiences. It’s appropriate with third-party {hardware}, permitting companies to shortly scale their operations.
The platform gives pre-built options for numerous industries, together with Industrial IoT, Good Buildings, and Power Administration. Zoho IoT is offered to prospects within the US, India, and the EU, with sturdy privateness and safety measures in place.
Zoho continues to boost its AI capabilities, making certain that the AI fashions respect person privateness. The corporate’s prime merchandise driving progress in India embrace Zoho One, Zoho CRM, Zoho Books, and Zoho Folks, with sectors like IT, monetary providers, and manufacturing main the cost.